CloudWise, our own business
We run CloudWise on the same things we sell
Before we build it for you, we build it for ourselves. Our own back office runs on AI agents and automations.
The problem
A small team cannot afford to spend its days on admin. So we treat our own business as the first client for every idea.
What we built
An AI phone agent for new leads
When a new lead comes in, an AI agent calls them, asks the qualifying questions, and passes the result to us.
Payments that match themselves
Interac e-Transfer notices are read as they arrive, matched to the right invoice, and recorded as paid.
One place for our numbers
A data warehouse pulls from eight systems every day, including our service desk, Microsoft 365, backup, licensing, and SMS platforms. A daily check tells us if any feed breaks.
Answers in Teams
A chatbot in Microsoft Teams answers questions from that warehouse, so nobody digs through reports.
AI costs we can see
Every day, AI usage and cost from OpenAI, Anthropic, and xAI lands in the warehouse by key, so spending never surprises us.
How it works day to day
- Our automations report their own failures to Teams, so problems get fixed fast.
- New ideas run on our business first. What works becomes something we build for clients.